Terms of service

Welcome to Northline Parts. These Terms of Service govern your access to and use of our website, online store, products, services, features, content, and related tools, collectively referred to as the “Services.”

Throughout these Terms, the words “Northline Parts,” “we,” “us,” and “our” refer to Northline Parts. The words “you” and “your” refer to any visitor, customer, purchaser, or other user of our Services.

By visiting our website, browsing our store, creating an account, placing an order, or otherwise using our Services, you agree to be bound by these Terms of Service, along with any policies referenced in these Terms, including our Privacy Policy and Refund Policy. If you do not agree to these Terms, you should not access or use our Services.

Please read these Terms carefully. They include important information regarding your rights, responsibilities, warranty disclaimers, limitations of liability, and other legal terms.

Section 1 - Eligibility, Access, and Account Use

By using our Services, you confirm that you are at least the age of majority in your state or province of residence. If you allow a minor dependent to use our Services through your device, account, or internet connection, you are responsible for their use of the Services.

To access certain features or place an order, you may be required to provide information such as your name, email address, billing address, shipping address, phone number, and payment information. You agree that all information you provide is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account. You may not sell, transfer, assign, or permit another person to use your account without our consent.

Section 2 - Products and Product Information

Northline Parts makes reasonable efforts to display and describe our products as accurately as possible. However, we do not guarantee that product descriptions, images, colors, dimensions, fitment details, availability, pricing, or other content will always be complete, current, or error-free.

Product appearance may vary depending on your screen, device settings, browser, lighting, manufacturer updates, or product revisions. Product photos may be for general reference and may not show every included item, feature, or variation.

We reserve the right to update, change, discontinue, or limit the availability of any product at any time without notice. We may also limit product quantities, restrict sales by region, or refuse service where permitted by law.

Section 3 - Orders and Acceptance

When you place an order through Northline Parts, you are submitting an offer to purchase the selected product or products. Your order is not accepted until we confirm acceptance and process the order.

We reserve the right to accept, reject, cancel, or modify any order for any reason, including but not limited to product availability, pricing errors, suspected fraud, payment issues, shipping restrictions, or errors in product information.

Please review your order carefully before submitting it. Once an order has been accepted or processed, we may not be able to cancel or change it.

If we cancel or modify an order, we will make reasonable efforts to contact you using the email address, phone number, billing address, or shipping address provided at checkout.

All returns and exchanges are governed by our Refund Policy.

Section 4 - Pricing, Payment, and Billing

All prices, discounts, promotions, and product availability are subject to change without notice. The price charged for an item will generally be the price shown at the time your order is placed, unless there is an error or issue requiring correction.

Unless otherwise stated, prices do not include shipping charges, handling fees, taxes, customs duties, import fees, or other applicable charges. You are responsible for all such costs associated with your order.

You agree to provide accurate, complete, and current billing and payment information. By submitting payment information, you represent that you are authorized to use the selected payment method and that all charges incurred by you will be honored by your payment provider.

We reserve the right to correct pricing errors, billing errors, or other mistakes at any time, including after an order has been submitted.

Section 5 - Shipping and Delivery

Shipping times and delivery estimates are provided for convenience only and are not guaranteed. Northline Parts is not responsible for delays caused by shipping carriers, suppliers, manufacturers, customs processing, weather, labor disruptions, incorrect addresses, or other circumstances outside our control.

Once an order is transferred to the shipping carrier, risk of loss may pass to the customer to the fullest extent permitted by law. If an item is lost, delayed, or damaged during transit, please contact us so we can help review the issue and determine the appropriate next steps.

You are responsible for providing a correct and deliverable shipping address. Additional fees may apply for address corrections, refused shipments, failed delivery attempts, or returned packages.

Section 6 - Product Use, Fitment, and Installation

Customers are responsible for confirming that any product purchased is suitable for their intended use before ordering, installing, or modifying the product.

Fitment, compatibility, and installation information may be provided for reference, but it is your responsibility to verify all product specifications, measurements, vehicle or equipment compatibility, and installation requirements.

Northline Parts is not responsible for damages, losses, labor costs, installation costs, downtime, removal costs, diagnostic fees, or other expenses resulting from incorrect ordering, improper installation, misuse, modification, or use of a product outside its intended purpose.

We recommend that products be installed by a qualified professional where appropriate.

Section 7 - Returns and Refunds

Returns, refunds, and exchanges are handled according to our Refund Policy. By purchasing from Northline Parts, you agree to review and follow our return requirements and procedures.

Items that have been used, installed, modified, damaged, altered, repaired, rebuilt, or otherwise changed from their original condition may not be eligible for return.

Shipping and handling charges may be non-refundable except where required by law or where the return is due to an error by Northline Parts.

Section 8 - Intellectual Property

All content available through our Services, including website design, logos, trademarks, product images, text, graphics, icons, videos, audio, software, page layouts, and other materials, is owned by Northline Parts, our licensors, our suppliers, or other authorized third parties.

You may use our Services for personal, lawful, non-commercial purposes only. You may not copy, reproduce, modify, distribute, sell, display, publish, transmit, scrape, download, reverse engineer, or exploit any portion of our Services or content without our prior written permission.

All rights not expressly granted in these Terms are reserved.

Section 9 - Third-Party Services, Tools, and Links

Our website may include tools, applications, payment processors, shipping integrations, embedded features, or links provided by third parties. These third-party services are provided for convenience and may be subject to their own terms, policies, and privacy practices.

Northline Parts does not control and is not responsible for third-party websites, tools, content, services, policies, or practices. Your use of third-party services is at your own risk.

Any questions, claims, or concerns regarding third-party products or services should be directed to the applicable third party.

Section 10 - Online Store Platform

Our online store may be hosted or supported by third-party commerce platforms and service providers, such as Shopify, payment processors, shipping providers, and related technology partners.

By using our Services, you understand that certain information may be processed by these providers as necessary to operate the store, process orders, complete payments, provide shipping options, prevent fraud, and support the customer experience.

Purchases made through our store are transactions between you and Northline Parts, not between you and any third-party platform provider.

Section 11 - Privacy

Your submission of personal information through our Services is governed by our Privacy Policy. By using our Services, you acknowledge that you have reviewed and understand our Privacy Policy.

Because we may use third-party platforms and service providers to operate our website and process transactions, your information may be shared with those providers as needed to provide the Services, fulfill orders, process payments, prevent fraud, and comply with legal obligations.

Section 12 - Customer Feedback, Reviews, and Submissions

If you submit reviews, comments, photos, suggestions, ideas, feedback, or other content to Northline Parts, you grant us a worldwide, royalty-free, perpetual, sublicensable, and transferable right to use, reproduce, edit, publish, display, distribute, and promote that content in any format or medium.

You represent that you own or have the necessary rights to any content you submit and that your submission does not violate the rights of any third party.

You agree not to submit content that is false, misleading, unlawful, abusive, defamatory, obscene, threatening, infringing, spam-related, or harmful to the operation of our Services.

We may, but are not required to, monitor, edit, remove, or refuse any customer-submitted content at our discretion.

Section 13 - Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, omissions, or outdated information. These may relate to product descriptions, prices, promotions, shipping charges, transit times, availability, fitment, or other details.

We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice, including after an order has been submitted.

We are not obligated to update, amend, or clarify information except as required by law.

Section 14 - Prohibited Uses

You may only use our Services for lawful purposes. You agree not to use our Services:

For any illegal, fraudulent, harmful, or malicious purpose;
To violate any applicable law, regulation, rule, or ordinance;
To infringe upon our intellectual property rights or the rights of others;
To submit false, misleading, or inaccurate information;
To harass, abuse, threaten, defame, intimidate, or discriminate against any person;
To upload or transmit viruses, malware, or harmful code;
To spam, phish, scrape, crawl, harvest, or collect personal information;
To interfere with the security, functionality, or operation of our Services;
To impersonate another person or entity;
To resell, exploit, duplicate, or misuse any part of our Services without authorization.

We reserve the right to suspend or terminate your access to the Services if we determine that you have violated these Terms.

Section 15 - Termination

We may suspend, restrict, or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct that may harm Northline Parts, our customers, our partners, or our Services.

You remain responsible for all amounts owed up to the date of termination.

Any provisions of these Terms that by their nature should survive termination will remain in effect, including sections related to intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, governing law, and dispute-related provisions.

Section 16 - Disclaimer of Warranties

The Services and all products offered through the Services are provided to the fullest extent permitted by law on an “as is” and “as available” basis, unless otherwise expressly stated in writing by Northline Parts.

We do not guarantee that the Services will be uninterrupted, secure, timely, accurate, or error-free. We do not warrant that any product, information, or service obtained through our website will meet your expectations or be suitable for every intended use.

To the fullest extent permitted by law, Northline Parts disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow certain warranty limitations, so some of these exclusions may not apply to you.

Section 17 - Limitation of Liability

To the fullest extent permitted by law, Northline Parts and its owners, employees, contractors, suppliers, service providers, affiliates, and partners shall not be liable for any direct, indirect, incidental, special, punitive, consequential, or similar damages arising from your use of the Services or purchase of any product.

This includes, without limitation, lost profits, lost revenue, loss of data, loss of use, replacement costs, labor charges, installation costs, removal costs, equipment downtime, business interruption, or other damages, whether based in contract, tort, negligence, strict liability, or any other legal theory.

Your use of the Services and purchase of products is at your own risk.

Section 18 - Indemnification

You agree to indemnify, defend, and hold harmless Northline Parts and its owners, employees, affiliates, partners, contractors, suppliers, licensors, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

Your violation of these Terms;
Your misuse of the Services;
Your violation of any law or third-party right;
Your submitted content, feedback, or reviews;
Your purchase, installation, modification, resale, or use of any product.

We reserve the right to control the defense of any claim subject to indemnification, and you agree to cooperate with us in defending such claims.

Section 19 - Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law. The unenforceable portion will be considered severed from these Terms, and the remaining provisions will continue in full force and effect.

Section 20 - Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with any policies or notices posted by Northline Parts, constitute the entire agreement between you and Northline Parts regarding your use of the Services and supersede any prior or contemporaneous agreements, communications, or proposals.

Section 21 - Assignment

You may not assign, transfer, or delegate these Terms or any rights or obligations under them without our prior written consent.

Northline Parts may assign, transfer, or delegate these Terms, in whole or in part, without notice or consent.

Section 22 - Governing Law

These Terms and any separate agreements through which we provide products or Services shall be governed by and interpreted according to the laws of the State of Missouri, without regard to conflict-of-law principles.

You agree that any dispute arising from or relating to these Terms, our Services, or your purchase from Northline Parts shall be brought in the state or federal courts located in Gasconade County, unless otherwise required by applicable law.

Section 23 - Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time by posting the revised version on our website.

It is your responsibility to review these Terms periodically. Your continued use of the Services after any changes are posted means you accept the updated Terms.

The most current version of these Terms will always be available on this page.